Shipping policy
📦 Shipping Policy
Last Updated: October 2025
At Altered Artworks, each piece of art is made to order, printed and packed with care. Please read our shipping policy below to understand how your order is processed and delivered.
🕒 Order Processing Times
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All orders are printed on demand and typically take 2–5 business days to produce before shipping.
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Production time may vary slightly during high-demand periods (e.g., holidays).
🚚 Shipping Times & Rates
We ship worldwide! Shipping costs and delivery times depend on your location and will be calculated at checkout.
| Region | Estimated Delivery Time* | Shipping Cost |
|---|---|---|
| United States | 3–7 business days | Calculated at checkout |
| Canada | 5–10 business days | Calculated at checkout |
| UK & Europe | 5–10 business days | Calculated at checkout |
| Australia & NZ | 7–14 business days | Calculated at checkout |
| Rest of World | 10–20 business days | Calculated at checkout |
*Please note: delivery times are estimates and do not include the production time. Delays may occur due to customs, weather, or carrier issues.
🌍 International Orders
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Customs fees, duties, or import taxes (if applicable) are the responsibility of the customer.
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Altered Artworks is not responsible for delays caused by customs.
📦 Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow its journey. If you haven’t received tracking info within 7 business days, please reach out to us at d.a.roseartworks@gmail.com.
❗Shipping Issues
If your order is lost, delayed, or arrives damaged, please let us know within 14 days of the estimated delivery date. We'll do our best to help resolve the issue.
💌 Need Help?
Questions about shipping? Contact us anytime at:
📧 d.a.roseartworks@gmail.com